![Third Party Equipment Support](/content/dam/pitneybowes/uk/en/campaigns/20-SENDTECH-03219-UK-IS&S-Web-Page_900x500_01.jpg/_jcr_content/renditions/20-SENDTECH-03219-UK-IS&S-Web-Page_900x500_01.600.webp)
Third Party Equipment Support
Leverage our skills and technical expertise locally or globally. Choose the service components you're missing or augment your service business by creating a bespoke solution giving you a flexible service layer, adapting to your changing needs.
![Provide omnichannel support icon](/content/dam/pitneybowes/uk/en/icons/PB_Icon_medium_blue_-_On_target.png/_jcr_content/renditions/PB_Icon_medium_blue_-_On_target.125.webp)
Provide omnichannel support
On-site, on-call, online,
machine-to-machine or on-machine
![Prevent problems icon](/content/dam/pitneybowes/uk/en/shipping-and-mailing/PB_Icon_medium_blue_-_Track.png/_jcr_content/renditions/PB_Icon_medium_blue_-_Track.125.webp)
Prevent problems
Remote diagnostic and pro-active monitoring capabilities via innovative technology
![Quickly resolve issues icon](/content/dam/pitneybowes/uk/en/shipping-and-mailing/PB_Icon_medium_blue_-_Precision.png/_jcr_content/renditions/PB_Icon_medium_blue_-_Precision.125.webp)
Quickly resolve issues
We have an 80% first contact fix rate
Led by the expertise of our certified technicians and the latest industry tools.
Choose the service components you need, where you need them, or we will design a bespoke solution with you. Create the service solution for your product or augment your current service solution to meet your current and future needs.
We ‘flex’ to allow you to optimise your service costs and customer experience.
![Flowchart](/content/dam/pitneybowes/uk/en/shipping-and-mailing/20-SENDTECH-03219-UK-IS&S-Web-Page_Flowchart_900x324.jpg/_jcr_content/renditions/20-SENDTECH-03219-UK-IS&S-Web-Page_Flowchart_900x324.400.webp)