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Control who is printing and how much, with a centralised view of all your costs.
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Keep documents secure when printing, and reduce the risk of errors when sharing.
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Improve sustainability and reduce wastage by encouraging the use of digital files.
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Increase productivity and save time by automating processes and document delivery.
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Unique inhouse financing enables us to provide tailored flexible agreements fast, offering only what you need.

Unique modern print solutions

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Single point of contact

We’ll manage all the elements of your solution throughout your contract: hardware, software, consumables and financing.
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Personal approach

A dedicated team works to understand your challenges and make sure you get a solution that delivers what you need.
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Truly flexible solutions

We’ll deliver the exact solution you need to meet business demands – and flex it as your needs change.
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A trusted provider

We’ve been serving customers for over 100 years, and today we work with over 100,000 organisations.
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FAQs

Follow Me Printing and the Document Management System (DMS) FAQ

What is Follow Me Printing?

Follow Me Printing lets staff send a job to a central queue and release it at any enabled device by authenticating there. Documents only print when the user is at the machine, so confidential material is never left in the tray and uncollected jobs don't waste paper. It gives teams secure, flexible printing across multiple devices rather than being tied to one printer.

What is a Document Management System (DMS)?

A Document Management System digitises paper documents and automates how they're routed, stored and shared. Pitney Bowes' DMS runs on automation, so incoming documents reach the right place quickly and securely, reducing manual handling and the need for large volumes of physical copies.

What's the difference between Follow Me Printing and a Document Management System?

Follow Me Printing controls how and where documents are printed — secure release at the device. A Document Management System controls what happens to documents digitally — scanning, automated routing and storage. They solve different problems and are often deployed together: one reduces print waste and protects confidential output, the other cuts paper handling and speeds up document workflows.

Which printer manufacturers does Pitney Bowes work with?

Pitney Bowes has strategic partnerships with the main hardware providers — Ricoh, Konica Minolta and Brother — plus Kodak for scanners. This means a solution can be built around a preferred device or manufacturer rather than locking you into a single brand.

Can I combine printers, multifunction devices and software, or buy them separately?

Yes. The portfolio spans dedicated printers, multifunction devices and advanced software, available separately or combined into a single managed solution. The right mix depends on your print volumes, scanning needs and how much you want managed under one contract.

How does managed printing reduce cost and improve security?

Managed printing gives a centralised view of who is printing and how much, keeping costs visible across the organisation. Follow Me Printing releases jobs only at the device to protect confidential material, document audit trails support compliance for paper and digital files, and automatic toner replenishment with full service cover reduces downtime and the load on internal IT.