PitneyTrack®/ SendSuite® Tracking
From the time your parcel arrives at your premises to the time it’s delivered, PitneyTrack / Sendsuite Tracking helps you get the job done fast and with minimum errors. It provides accurate status and chain of custody of your inbound parcels for increased customer satisfaction whilst meeting your business needs. Our solutions provide you with the tools to deal efficiently with customer services inquires, monitor productivity levels of your staff, view of how you are performing against service level agreements and to identify best practices.
Other features and benefits of PitneyTrack
Simplifying your inbound parcel management
Our SaaS-based solution which is offered on a monthly subscription basis only with a 30-day free trial.
Deployed on a PC server. This solution can be purchased or leased.
Enjoy this video overview or download this E-Book to learn more.
"The best thing about Pitney Bowes is the quality of the product and the aftercare package. You get a good product with continued support afterwards."
- Jason Carpenter, Mail Services and Stores Manager
View more details about how SendSuite helped these customers
"The best thing about Pitney Bowes is the quality of the product and the aftercare package. You get a good product with continued support afterwards."
"I have been very impressed with the solution which has been provided from Pitney Bowes. Pitney Bowes have worked well with the organisation to ensure that all the requirements from the University have been met."
"The amount of time saved is considerable. Now, it only takes 30 seconds to log a mail item and notify the student."
FAQs
1. What is PitneyTrack Inbound?
PitneyTrack Inbound is an inbound parcel tracking solution that provides real-time tracking status and recipient details of inbound parcels as they move through an organisation. It establishes chain of custody, so you’ll know what came in, who it was for, and when it was delivered to the final recipient.
2. Who is PitneyTrack Inbound ideal for?
It's ideal for organisation with centralised shipping and mailing operations that need visibility and comprehensive tracking of incoming parcels and mail through delivery to the end recipient.
3. What are the benefits of mail center automation?
Mail center automation increases efficiency and productivity which leads to a more positive experience for parcel and mail recipients. With significant increases in parcel and mail volumes, mail center automation:
- Eliminates manual data entry with simple barcode scans.
- Reduces the likelihood of human error
- Creates an accurate chain of custody, which reduces lost packages
- Allows mail center employees to focus on other tasks
4. What information is captured with an inbound scan?
When an inbound parcel barcode is scanned, PitneyTrack Inbound automatically captures all relevant parcel information including, carrier, tracking number, and date received. You also have the option to add additional information including sender and recipient names, as well as add in comments or take a photo of the parcel.
5. How does inbound parcel tracking work?
PitneyTrack® Inbound is a tracking software that records a chain of custody for all your inbound parcels – from arrival to confirmed pickup. With barcode scanning, automatic notifications, and delivery documentation, PitneyTrack Inbound captures all the information needed for complete transparency, greater control, and full chain-of-custody reporting so you will always know what came in, who it was for, and when it was delivered to the final recipient.
For organisation that want to offer convenient 24/7 delivery, PitneyTrack Inbound seamlessly integrates with PitneyLockers Together, they provide full, end-to-end visibility for each package, matched with the confidence they’ll be delivered safely and securely.
Resources
Product Overview of features, benefits and options.
Support resources all in one place
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