What is Pitney Bowes® PrePay

This allows you to pre-pay your postage usage. You will agree a deposit balance, which reflects your typical monthly postage amount, and this will be kept in your account at all times.


How does a deposit balance work?

Each time you downloaded postage to your meter, a direct debit for that sum will then be collected to ensure your balance is kept at the agreed deposit amount. Which means you won’t accidentally run out of funds for your franking machine.


Direct Debit Notifications 

You will receive an email notification each time a prepay direct debit is collected, as well as a monthly postage statement for all your postage downloads during that period for your records.


Important infomation

  • Pre-paid funds can only be used for postage resets, not for any other purchases i.e ink, envelopes etc.
  • As outlined by the Royal Mail, Pitney Bowes is authorised to hold the deposit balance funds to cover your mailing resets.

Helpful links

How to view and print invoices
How to register for an online account 
How to set up a Direct Debit


UPDATED: 7 August 2020