Get help with adding postage, checking postage balance, setting up direct debit, or making a one time payment.

Use the information below to help with adding and managing postage.

Confirm why the meter is displaying this error code and how to resolve it.
Confirm why the meter is displaying this error message and how to resolve it.
Instructions for adding postage to a Franking Machine.
View the funds available for postage download.
Set up automatic payments for a postage account.
Make a one-time payment for postage by bank transfer.