Pitney Bowes® PrePay Invoice Explained

Pitney Bowes Prepay Billing explanation, including payment terms and fee structure of the account.
Pitney Bowes® PrePay allows you to pre-pay your postage usage by having an Agreed PrePay Balance which will reflect your typical monthly postage spend, and will be kept in your account at all times.

Pitney Bowes® PrePay Invoice explained 
  • Payment Required: This value is calculated based the full replenishment of your Agreed Prepaid balance.
  • Meter Reset: will be billed for the value of postage added to your meter. A Meter Reset fee may be applied for each individual meter reset, depending on the terms of your agreement.
  • Pitney Bowes® PrePay Fees Explained will provide details for any additional items that may appear on an invoice.

Pitney Bowes® PrePay payment terms and details
  • Payments are due 25 days from the invoice date to pay an invoice.
  • Each time you download postage and go below your 'Agreed Prepay Balance' an invoice will be generated to replenish the value of your 'Agreed PrePay Balance'
  • Pre-paid funds can only be used for postage and subscription charges.

Payment Options

There are 2 types of payments available
  • Instructions for Setting up Direct Debit
    • A Direct Debit will claim each time your account goes below your 'Agreed Deposit Balance', to replenish your Account Balance. An email notification is sent each time a PrePay direct debit is collected.
  • Instruction for making Payments by Bank Transfer (BACS)
    • It takes 4 working days for a BACS payment to be received by Pitney Bowes. The funds are then applied to your account by the end of the next working day.

Sign In to your online account profile to obtain a copy of an invoice.

As outlined by Royal Mail, Pitney Bowes is authorised to hold the PrePay balance funds to cover your mailing resets

UPDATED: 22 September 2021

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