Pitney Bowes PrePay explained
Pitney Bowes® PrePay is a prepaid billing facility to manage your postage and shipping services.
How Pitney Bowes PrePay works
- PrePay is paying for your postage and shipping in advance with an Agreed Prepay Balance which generally reflects at least your typical monthly spend.
- View your itemised transactions and payments at any point using Your Account .
- Your PrePay account is only used for postage and shipping transactions.
Pitney Bowes® PrePay payment methods
Direct Debit
A Direct Debit payment is collected whenever payment is required to replenish your Agreed PrePay Balance. You will receive an itemised invoice against each Direct Debit payment.
- Sign in to Your Account to view the invoices and transactions linked to any of your Direct Debit payments.
Bank transfer
If you pay bank transfer, an invoice is issued whenever payment is required to replenish your Agreed PrePay Balance, detailing all transactions since your last bill.
- You must pay the full invoice amount immediately to ensure you have enough funds for your postage needs.
Invoice items explained
Agreed PrePay Balance
The agreed amount to be held in the account as a pre-payment for postage and shipping transactions.
Prepayment
A prepayment amount that is required to establish your Agreed PrePay Balance.
Meter reset
The value of any postage added to the meter.
Royal Mail underpayment
Transactions and administration fees applied on behalf of Royal Mail for an item of mail that has been processed at the incorrect value. For further information, please contact Royal Mail.
Shipping Label
Shipping labels produced via the PitneyShip Pro application.
Unused Postage Credit
Unused postage funds from a withdrawn postage meter that have been credited to the account.
Related topics:
UPDATED: 01 August 2025