Returning used ink cartridges

Pitney Bowes has long been recognised for our commitment to protecting the environment. Let us help you meet your goal of creating a greener workplace too.
Access the UPS self serve portal to return used Pitney Bowes branded ink cartridges. 

Important: The instructions provided below are for recycling empty Pitney Bowes branded ink cartridges only. For information on how to return unused consumables, see Consumables Return Policy and Procedure.

Returning a used ink cartridge 

  1. Access the self-serve UPS Portal
  2. Select Continue as Guest.
  3. Enter the collection address details in the Ship From section. 
  4. Select a Label Delivery Method. 
    • : Review the collection information on the left to determine the best return package option. 
  5. Enter Used Inks in the Return Reference Number field. 
  6. Select Process Shipment to complete. 
    • Note: Ensure cartridges are boxed and sealed in suitable packaging when arranging returns.

UPDATED: 22 March 2024