"Balance Too Low" or "Insufficient Funds" message on the DM Series and Connect+ Series, SendPro P
The franking machine cannot refill postage and the messages Balance Too Low or Insufficient Funds appear.
The attempted refill was for a higher amount then the funds available in the postage account.
To resolve this error, either refill your franking machine for a lower amount or add funds to your postage account. For information on adding funds to a postage account, see:
If you need further assistance, please contact us.
UPDATED: 03 January 2023