Transferring funds from an older device to your SendPro C Lite, SendPro C, SendPro+ device
Applies to SendPro C Lite, SendPro C, SendPro+ Models with PCN 2H00 and 8H00
Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)
If you are upgrading to SendPro C Lite, SendPro C, SendPro+ from an older device such as a mailstation Series or a DM 100 – 225, you must first withdraw your funds from the old device to your Pitney Bowes account and then add them to your SendPro C Lite, SendPro C, SendPro+.
This applies only to postage funds for Print on Envelopes on the SendPro C Lite, SendPro C, SendPro+ device.
This method does not apply to shipping labels. If your new SendPro C Lite, SendPro C, SendPro+ device includes the Create Shipping Labels app, you must set up and fund your account during the installation process. The shipping labels funds use a separate account.
First, follow the procedure to withdraw the funds from your old device. Refer to the following: Once you have withdrawn your funds from the old device, you need to add those funds to the new SendPro C Lite, SendPro C, SendPro+ when you install the new device.
After you install the SendPro C Lite, SendPro C, SendPro+, you can add more postage to the Print on Envelopes account.
This applies only to postage funds for Print on Envelopes on the SendPro C Lite, SendPro C, SendPro+ device.
This method does not apply to shipping labels. If your new SendPro C Lite, SendPro C, SendPro+ device includes the Create Shipping Labels app, you must set up and fund your account during the installation process. The shipping labels funds use a separate account.
First, follow the procedure to withdraw the funds from your old device. Refer to the following: Once you have withdrawn your funds from the old device, you need to add those funds to the new SendPro C Lite, SendPro C, SendPro+ when you install the new device.
After you install the SendPro C Lite, SendPro C, SendPro+, you can add more postage to the Print on Envelopes account.
- Tap Print on Envelopes on the Home screen.
- Tap Postage Balance.
- Tap Refill Postage.
- Enter your postage refill amount.
- Tap Refill Mail Postage.
- Tap View Receipt if you want to view or print a receipt.
- Tap Done.
UPDATED: January 27, 2022
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