Online Billing and Payment FAQs

UPDATED: May 2, 2018

Find answers to common questions about online billing with Pitney Bowes.

• Pay your bills
• View and print your bills
• Account overview summary
• Lease invoice changes
• More payment information
• Question a charge
• Your account number
  NOTE: Make sure your online payments are made before the due date and allow two business days for processing time.

Pay Your Bills Online

• Pay your lease invoices
• Pay Purchase Power statements
• Pay past due / late fee invoices
• Set up automatic debit payments
• Schedule and modify recurring Reserve Account deposits
  • Get Reserve Account Coupons

View and Print Bills

You can view a copy of each bill, simply by navigating to the Invoices tab, Purchase Power^® tab, or Prepaid Accounts (USPS or Reserve Accounts) tab, depending on what you would like to view.

Account Overview - Summary Page  

Sign In, and on the main page select the blue button: View & Pay Bills.

The Account Overview is a summary of your total balances under three account categories:

• Invoices (lease, rental, supply)
• Purchase Power^® / Line of Credit
• Prepaid Postage (Reserve Account^® or USPS^®) 

Select the View & Pay buttons for more information about your invoices or statements. 

Select a tab for more tools and information:

• Current Bills – see your open invoices, print an invoice, and schedule payment
• Past Bills – access past invoices or statements
• Payment Activity – view your payment history
• Billing Preferences – 
  • AutoPay: set up automatic payments for your invoices to ensure your payments are made on time and avoid late fees.
  • Paperless Billing: modify your email notifications, and preferred method for bill delivery - choose paper or paperless bills.
  • Payment Methods: Add or change Credit card or Bank account information.

Lease Invoice Changes

Learn how to pay past due / late fee invoices online.

More Payment Information:

• Payment Mailing Addresses - send a check by regular mail or express/overnight mail
• Payment Options & Guidelines - instructions to pay by check, mail, phone
• Payment Posting Time frames

 TIP:  How do I... Your Account FAQs contains helpful articles about features and common tasks including:

• Update your email address
• Update your credit card and/or banking information

Your Account Number
Your 10-digit Account number streamlines access to your account information. Use this 10-digit number, located on your agreement documents and at the top of your invoices, to get started: 

• Create your profile using your Account number and email address - then instantly access our enhanced online experience. 
• You may need to add an account if you do not see your invoice(s) or all products that should be associated, once you create your profile and sign in.
  

 TIP: Refer to your Account number, located at the TOP of your invoice, when making payments. Learn how to find your account numbers.