Global eCommerce Cross-Border Shipping Support

Get detailed tracking events and carrier information for your package(s):

Track a Package

Find answers and assistance for Pitney Bowes Global Shipping Programs (GSP) using the following contact information:


eBay inquiries

 Go here for eBay inquiries


Amazon deliveries outside the US

Go here for Amazon inquiries


PayPal inquiries


As a PayPal user, go to the PayPal customer support portal and select a contact method.


Questions about the Cross-Border Shipping Program (Borderfree) offered by other retailers


For the best support, go to the support center offered by the retailer where the order was placed.


UPDATED: November 06, 2019