PitneyTrack®
From the time your parcel arrives at your premises to the time it’s delivered, PitneyTrack helps you get the job done fast and with minimum errors. It provides accurate status and chain of custody of your inbound parcels for increased customer satisfaction whilst meeting your business needs. Our solutions provide you with the tools to deal efficiently with customer services inquires, monitor productivity levels of your staff, view of how you are performing against service level agreements and to identify best practices.
Other features and benefits of PitneyTrack
Simplifying your inbound parcel management
Our SaaS-based solution which is offered on a monthly subscription basis only with a 30-day free trial.
Enjoy this video overview or download this E-Book to learn more.*
"The best thing about Pitney Bowes is the quality of the product and the aftercare package. You get a good product with continued support afterwards."
- Jason Carpenter, Mail Services and Stores Manager
View more details about how we helped these customers
"The best thing about Pitney Bowes is the quality of the product and the aftercare package. You get a good product with continued support afterwards."
"I have been very impressed with the solution which has been provided from Pitney Bowes. Pitney Bowes have worked well with the organisation to ensure that all the requirements from the University have been met."
"The amount of time saved is considerable. Now, it only takes 30 seconds to log a mail item and notify the student."
FAQs
1. What is PitneyTrack?
PitneyTrack is an incoming parcel, post and asset tracking solution that provides real-time visibility as items move through an organisation. It maintains a clear chain of custody, recording what arrived, who it was for and when it was delivered to the intended recipient.
2. Who is PitneyTrack ideal for?
PitneyTrack is ideal for organisations that receive and manage incoming parcels, post and assets, including corporate offices, universities, healthcare facilities and government organisations. It helps teams manage deliveries efficiently while maintaining visibility and accountability.
3. What are the benefits of PitneyTrack?
PitneyTrack helps organisations improve efficiency, reduce manual processes and maintain control over incoming parcels, post and assets. Key benefits include:
- Real-time tracking: Keep recipients informed of when and where to collect their deliveries
- Visibility and accountability: Maintain a clear chain of custody with accurate tracking and auditable records of every item
- Efficiency: Reduce manual handling, save time managing deliveries and free up staff for other tasks
- Cost management: Reduce errors and improve processes
- Stay compliant and secure: Meet regulatory requirements and protect data
- Integration made simple: Integrate with existing tracking systems and platforms
- Scalability: Manage operations across single or multiple locations, with access from anywhere
4. How does PitneyTrack work?
When a parcel arrives, staff scan its barcode to record the delivery in PitneyTrack. The system automatically captures key information, including the carrier, tracking number and date received. Users can also add sender and recipient details, comments and photographs.
PitneyTrack automatically notifies recipients of their deliveries and records collection or delivery confirmation, providing visibility and a clear chain of custody from arrival through to the intended recipient.
For organisations looking to offer convenient 24/7 parcel collection, PitneyTrack integrates with PitneyLockers. This gives recipients the freedom to collect parcels at a time that suits them, while organisations retain full visibility and control over every delivery.
Resources
Product Overview of features, benefits and options.
Support resources all in one place
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* Our PitneyTrack Solution was formely known as SendSuite Tracking.