Frequently asked questions (FAQ) for the Your Account online portal
Find the answers to Frequently asked questions about Your Account.
Profile management
- How do I register for the Pitney Bowes Your Account portal?
- How do I add accounts to my online profile?
- How do I change my company address with Pitney Bowes?
- How can I change my company name?
- How can I reset or update my online password?
- Can I share access to my online portal with a colleague?
- How do I remove an account from my online profile?
- How do I update my email address?
- Can I manage my support cases online?
- How do I create a support case online?
Billing and payments
- Where can I get copies of my invoices?
- How can I make a payment by bank transfer?
- How do I set up a Direct Debit?
- How do I update my paperless billing settings?
- Where can I view my account balances or available funds?
- Can I change the date my Purchase Power or PrePay Invoice is generated
Postage and mailing
UPDATED: 11 December 2024