Frequently asked questions (FAQ) for the Your Account online portal
Profile management
- How do I register for a Your Account profile?
- How do I add accounts to my online profile?
- How do I change my email address?
- How do I change the address for my Pitney Bowes accounts?
- How do I reset a password?
- Can I invite a colleague to share access to my account?
- How do I remove an account from my online profile?
- How do I update my contact name?
Billing and payments
- Where can I view and print copies of bills?
- How do I make a payment?
- How can I set up AutoPay?
- How do I update a payment method?
- How do I update my paperless billing settings?
- How can I view the balance on my accounts?
Postage and mailing
- How do I increase the credit limit on my Line of Credit (Purchase Power) account?
- Can I manage my products in Your Account?
- What is Total postage management?
- How do I access Inview™ postage reporting?
- How do I set meter refill notifications?
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. Accordingly, in order to activate your Account, the Bank asks that you provide identifying information, including your address and taxpayer identification number. The Bank may also ask for additional identifying information, where appropriate, including asking that your representative who is opening your Account to provide his/her name, address, date of birth, driver’s license and/or other documents and information that will allow the Bank to identify him/her. In order to participate in the Program, you must provide the information described in this paragraph. You agree to provide all such requested identifying information.
Eligibility subject to credit approval and customer verification. This is not a commitment to lend, and this does not create, and is not intended to create a legally binding obligation on either of us. Program, rates, Terms & Conditions are subject to change.
Banking products and services are provided by The Pitney Bowes Bank, Inc., Member FDIC. Pitney Bowes, Pitney Bowes Bank, and the Corporate logo are trademarks of Pitney Bowes Inc. or a subsidiary. All other trademarks are the property of their respective owners. Pitney Bowes Bank is state chartered and located in Salt Lake City, Utah.
UPDATED: February 03, 2025