Transferring funds from an older meter to SendPro Mailstation

Follow these steps to transfer funds from an older meter to your new SendPro Mailstation device.
Products affected: SendPro® Mailstation

If you upgrade to a SendPro Mailstation from an older meter such as a DM100i-DM225 meter, follow these steps to remove funds from your old meter and add funds to your new SendPro Mailstation.

Step 1: Withdraw your funds from the old meter

Follow the procedure to withdraw the funds from your old meter to your Pitney Bowes account. Select the procedure for your old meter:

Once you remove funds from your old meter, the funds return to your original payment method within 24 hours.

Step 2: Add funds to your SendPro Mailstation

Follow the procedure to add funds from your Pitney Bowes account to your SendPro Mailstation:

If you need further assistance, please use the Contact Us options below.

UPDATED: October 26, 2021

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