If you upgrade to a SendPro Mailstation from an older meter such as a DM100i-DM225 meter, follow these steps to remove funds from your old meter and add funds to your new SendPro Mailstation.
Step 1: Withdraw your funds from the old meter
Follow the procedure to withdraw the funds from your old meter to your Pitney Bowes account. Select the procedure for your old meter:
Once you remove funds from your old meter, the funds return to your original payment method within 24 hours.
Step 2: Add funds to your SendPro® Mailstation
Follow the procedure to add funds from your Pitney Bowes account to your SendPro® Mailstation:
If you need further assistance, please use the Contact Us options below.
UPDATED: August 04, 2021