Transferring funds from an older meter to SendPro Mailstation

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Products affected: SendPro® Mailstation

If you are upgrading to SendPro Mailstation from an older meter such as a mailstation Series or a DM 100-225 meter, you must first withdraw your funds from the old machine to your Pitney Bowes account and then add them to your SendPro Mailstation.

First, follow the procedure to withdraw the funds from your old meter. Refer to the following:

Once your old meter has been withdrawn, the funds will be returned to your payment method within 24 hours. In the meantime, you’ll need to add postage to this device. Refer to Adding postage to the SendPro Mailstation.

If you need further assistance, please use the Contact Us options below.

UPDATED: May 04, 2021