Connect with SmartLink

Remember: Always keep SmartLink connected - it works behind the scenes so your mailing system stays up-to-date with rates and software, and much more.

For help setting up, select the blue button for instructions:

SmartLink™ Benefits

• Save cost: Eliminating the need for a dedicated analog phone line.
• Automatic updates: USPS^® postal rate and software downloads keep your meter up-to-date.
• Savings on Pitney Bowes genuine ink when you sign up for the AutoInk™ program.
• Account management: New online account features make it easier to manage your business with us, 24/7.
• Critical alerts: Low-postage and low-ink notifications
• Self-help tools: Proactive error notification and video tutorials take the “problem” out of problem solving.
• Custom analytics: Easily track postage expenses with clear, current and detailed information on your postage activity.
• View SmartLink Network Security Certification

Advanced Set Up Information

• Wi-Fi standards supported: IEEE 802.11b/g/n 2.4GHz networks and 802.11a/n 5GHz networks.
• 802.1X networks are not supported.
• Ports Used: Connects with port 31314, 993, or 443 using TCP. Gets upgrades with port 80 using TCP/HTTP.
• URL: Connects to *sl.pb.com
• Data Transferred via HTTPS (with TLS 1.2). Only uses outbound communications through the network to minimize the possibility of the communications getting blocked.
• TIP: For companies with extra secure networks, we recommend using a proxy username and password. Allow outbound communications on 31314 and 80.
• Note: There are two MAC addresses, depending if wired or wireless connection. Located on a sticker on the back of the device.