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The article’s solution or answer has been confirmed in practice by a client or Pitney Bowes agent.

Adding postage funds to your meter or account

Check both items before you add postage:

    1. Make sure you meter is connected to the Pitney Bowes Data Center. For help see: Connection Overview.
    2. You must set up postage funding. Learn about options: Paying for Postage.


Select a topic for details: 

 Pay for Postage Funds

 For options to add funds to your postage account, see: Paying for Postage.

  • Pay later: Purchase Power® Credit Line - use Purchase Power to pay for mailing and shipping postage, and you are billed later in monthly statements.
  • Prepaid deposits:

 


 

 Refill / Add Postage at your Meter

 Check both items before you add postage:

    1. Make sure you meter is connected to the Pitney Bowes Data Center. For help see: Connection Overview.
    2. You must set up postage funding. Learn about options: Paying for Postage.

Select the link for your product:


 

 Refill / Add postage to your meter using Your Account online

 Check both items before you add postage:

    1. Make sure you meter is connected to Pitney Bowes. For help see: Connection Overview.
    2. You must set up postage funding. Learn about options: Paying for Postage.

Follow these steps:

open tab Sign In to Add Postage

  1. Scroll to the section, Your Products and locate the meter you wish to add postage.
  2. Select the link, Add Postage, or click the row for that meter to open the product window.
  3. In the product window locate the section Postage Balance. The available balance on your meter displays. Select the blue button: Add Postage Funds to Meter.
  4. Enter the amount of postage you wish to add to your meter, the select the button, Add.
    Note: You must enter a full dollar amount.
  5. A confirmation displays with the updated postage balance on the meter.


Note: see instructions to add postage to SendPro® Online

 


 

 Get your Postage Balance

  • On your meter: Press the Funds key to see your available balance, or get steps for your machine here.

  • Online: View available postage balances for your Credit Lines (Purchase Power) or available funds in your Prepaid accounts.
    Using Your Account, see reports by activity: view "Meter refills only", or "All activity" to display meter refills PLUS other account activity, such as payments, purchases and credits. Learn more.

 


 

UPDATED: July 27, 2019