BOX
Featured
Returns drop-off: It’s about the journey, not the destination
Three quarters of consumers value a shorter distance to drop off an online return over carrier brand loyalty.
Time is money, get the return picked up
Three-quarters of consumers (74%) would pay $5 for home pickup of online returns, depending on how far the drop-off location is from them.
Siri, remind me to drop off my returns
We delve into which days of the week when shoppers are most likely to drop off online returns.
Latest from this Topic
The letter of the law: helping law firms overcome shipping and receiving challenges
Law firms can enhance efficiency and reduce costs by adopting Pitney Bowes legal package tracking solutions, which streamline certified mail handling, automate client billing, and ensure full chain-of-custody for sensitive documents.
Revisiting the moonlighting MMA fighter
Episode 11 - Challenges and takeaways from 2021 peak season... and lessons to apply this year.
Avoiding mail center challenges with online print and mail solutions
Avoiding mail center challenges with online print and mail solutions
What is a shipping label?
A shipping label displays all the information a carrier like USPS needs to deliver a package to its intended destination, including names, addresses and tracking codes.
2023 USPS Flat Rate Envelopes: What types and rates are there?
What is USPS flat rate shipping and how do prices for envelopes in 2023? Learn the types of envelopes available for flat rate shipping and price here.
More than Netflix & Stitch Fix
Subscription services—both digital and physical—have seen significant growth in the pandemic. <br>But does the adoption have staying power?
Peering into Santa’s shopping list
42% of consumers expect higher free shipping thresholds, but 80% say they’ll buy online more or the same as last year.
The top categories shoppers plan to buy online for holidays are apparel, electronics, toys, media/entertainment, and beauty.
The top categories shoppers plan to buy online for holidays are apparel, electronics, toys, media/entertainment, and beauty.
Defining “fast” and “too far” above the 49th parallel north
The average Canadian consumer typically travels less than 6 km to drop off an online return and is willing to go almost 9 km.
America’s next top shipping headache
Online retailers cite difficulty comparing carrier cost structures as their number one domestic delivery challenge.
Let’s get digital (with returns)
Our first BOXpoll topic of the year came to us from one of our clients, an apparel brand whose target demographic is women age 45+.
Density, schmensity
Episode 14 – Barriers to multicarrier ahead of peak and 2023
Revisiting the moonlighting MMA fighter
Episode 11 - Challenges and takeaways from 2021 peak season... and lessons to apply this year.
“Yes, I’m still in Canada”
Episode 13 - Cross-border insights from Canadian and US consumers