Tag: tracking

Campus mail centers are evolving to meet rising student expectations and increasing package volumes driven by online shopping and on-demand services. Traditional campus mailrooms face new challenges in providing fast, efficient, and cost-effective service. In this blog, discover four proven strategies to modernize campus mail center operations—enhancing delivery speed, improving student satisfaction, and reducing operational costs. Learn how to streamline campus parcel management, automate workflows, and upgrade mailroom technology to handle today’s volume with tomorrow’s expectations. Whether you're managing a university mail center or planning future campus upgrades, these tips will help you adapt and thrive in the changing campus logistics landscape.

If you’re shipping to and from a dozen different locations every day, it’s crucial to have as much relevant information as possible. That’s where analytics come in.

Interactive charts with real time consumer data on the pandemic, the economy and ecommerce

Our secret shopping data from 2,100 online retailers reveals shockingly low adoption of the tracking features most important to online shoppers, creating opportunity for retailers to set themselves apart with simple—and often free—upgrades.

Consumers’ top three priorities from a tracking experience are delivery date information, the ability to see updates without entering log-in information, and the option to get SMS/text updates.

Online retailers cite difficulty comparing carrier cost structures as their number one domestic delivery challenge.

Learn how shipping and mailing analytics can help improve visibility over multiple locations.

Episode 15

Retailers should avoid setting international shipping prices at checkout based solely on the cost of shipping and consider placing premiums in market where consumers value speed more highly.

Episode 12 - Best practices for upcoming peak season

Delivery tracking is a highly mature and largely commoditized space with several dozen providers of tracking software, in addition to solutions offered by carriers themselves.

77% of consumers wish more retailers offered estimated delivery time as part of tracking, but more than half notice it’s often inaccurate.

Episode 7- Mystery shopping experiences

Episode 6 – Peak Recap 2

Getting delivery tracking updates via SMS/text has never been more popular

In the aftermath of pandemic-fueled shipping delays and in anticipation of ecommerce’s largest peak ever—we asked consumers, what does “fast” shipping mean anymore?

Consumers, delivery tracking…and anger management