Tag: tracking
Blog posts tagged with "tracking"
Take command of your shipping: 7 game-changing ways to save
If you’re shipping to and from a dozen different locations every day, it’s crucial to have as much relevant information as possible. That’s where analytics come in.
BOXpoll Weekly Trackers
Interactive charts with real time consumer data on the pandemic, the economy and ecommerce
The shippers’ race to a great tracking experience
Our secret shopping data from 2,100 online retailers reveals shockingly low adoption of the tracking features most important to online shoppers, creating opportunity for retailers to set themselves apart with simple—and often free—upgrades.
Consumers’ top tracking priorities
Consumers’ top three priorities from a tracking experience are delivery date information, the ability to see updates without entering log-in information, and the option to get SMS/text updates.
America’s next top shipping headache
Online retailers cite difficulty comparing carrier cost structures as their number one domestic delivery challenge.
Shipping Analytics: Streamline Your Shipping and Mailing Operations
Learn how shipping and mailing analytics can help improve visibility over multiple locations.
The Rorschach calendar test goes international
Retailers should avoid setting international shipping prices at checkout based solely on the cost of shipping and consider placing premiums in market where consumers value speed more highly.
Drumroll, please: The winners of the 2022 BOX awards
We recognize online retailers who demonstrate excellence in three pillars of the ecommerce order experience: Checkout, Tracking, and Unboxing.
Revisiting the charcuterie cat
Episode 12 - Best practices for upcoming peak season
Retailers’ top tracking priorities
Delivery tracking is a highly mature and largely commoditized space with several dozen providers of tracking software, in addition to solutions offered by carriers themselves.
Share your ETA when you’re OTW
77% of consumers wish more retailers offered estimated delivery time as part of tracking, but more than half notice it’s often inaccurate.
Is tomorrow worth 3 dollars?
Episode 7- Mystery shopping experiences
The cat’s ordering charcuterie boards
Episode 6 – Peak Recap 2
BTW LMK RN: Texting & tracking
Getting delivery tracking updates via SMS/text has never been more popular
Reconsidering the need for speed
In the aftermath of pandemic-fueled shipping delays and in anticipation of ecommerce’s largest peak ever—we asked consumers, what does “fast” shipping mean anymore?
“It’s always been a hassle, but now…”
Consumers, delivery tracking…and anger management