mailstation2 Meter Support

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The USPS® is mandating new meter technology standards effective June 30, 2024.
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When you see the "Low Battery" or "Battery Urgent" message on the mailstation or mailstation2, you must first clear the message so that you can run mail and then create a case to replace your meter. It is not possible to replace the battery.
Learn how to resolve connection-related errors and messages on the mailstation and mailstation2.
Poor print quality or no printing issues can occur due to several factors, including lack of use, overuse, or ink issues on a mailstation or mailstation2.
Find answers to the most common questions we get asked about the mailstation and mailstation2. Select a question to see the answer.
To get the latest USPS rates, perform a rate update on the mailstation or mailstation2 to ensure that you print accurate postage.
Try replacing your ink cartridge to improve your print quality on the mailstation and mailstation2.
Effective June 30, 2024, the USPS® is decertifying all postage meters that use IBI technology and adopting a new IMI standard for postage evidencing systems. All of Pitney Bowes newer technologies are IMI compliant and we want you to know the facts.

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