DI900, DI950 Inserter Support
Find solutions
Using Your Product
Fixing & Maintenance
Features & Settings
Make side guide, wedge, and separator gap adjustments on your high capacity envelope feeder (HCEF) on your inserter to ensure envelopes feed correctly.
Learn how to reset the piece counter on the DI900 and DI950.
Learn how to refill the sealer bottle on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, Relay 8000
Errors & Troubleshooting
Learn how to correct a gate fold instead of a half fold on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Maintenance
Clear any material stalled in the vertical envelope transport section of your inserter.
Learn how to clear envelopes from the vertical envelope transport on the DI900 and DI950.
Follow these steps to resolve crooked or shingled folds in the pre-fold accumulation area on the DI900, DI950 FastPac Inserting Systems.
Learn how to resolve an envelope box fold (flap folded in wrong location) on the outer envelope flap on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 or Relay 8000.
Learn how to jamming in the post fold accumulator and insertion area due to a shuttle motor stall on the DI900 and DI950.
Learn how to correct a gate fold instead of a half fold on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Learn how to resolve envelopes skewing after insertion on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Follow these steps to resolve Frequent material stoppage in the tower feeder on the DI900, DI950 FastPac Inserting Systems.
Follow these steps to resolve crunching paper or crooked folds in the pre-fold accumulation area on the DI900, DI950 FastPac Inserting Systems
Make side guide, wedge, and separator gap adjustments on your high capacity envelope feeder (HCEF) on your inserter to ensure envelopes feed correctly.
Learn how to load a sheet feeder on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, Relay 8000
Perform width and length adjustments on envelope openers to prevent and correct insertion stalls on your inserter. Be sure to run test envelopes to ensure adjustments are correct.
To avoid jams and crooked folds be sure to load material correctly on your inserter.
Learn how to load a high capacity sheet feeder tray on the DI900, DI950, and Relay 5000-8000
Learn how to properly handle and store materials for the DI200, DI350, DI380, DI400, DI425, DI500, DI600, DI900, DI950, Relay 1000, Relay 2000, Relay 3000, Relay 4000, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Make side guide, wedge, and separator gap adjustments on your high capacity envelope feeder (HCEF) on your inserter to ensure envelopes feed correctly
Learn how to refill the sealer bottle on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, Relay 8000