BOX
Featured
Returns drop-off: It’s about the journey, not the destination
Three quarters of consumers value a shorter distance to drop off an online return over carrier brand loyalty.
Time is money, get the return picked up
Three-quarters of consumers (74%) would pay $5 for home pickup of online returns, depending on how far the drop-off location is from them.
Siri, remind me to drop off my returns
We delve into which days of the week when shoppers are most likely to drop off online returns.
Latest from this Topic
How to send a prepaid shipping label… and why you should
Learn how to create and send prepaid shipping labels with USPS, UPS, FedEx & DHL. Simplify returns and save time with PitneyShip multi-carrier software.
How to create and print USPS® shipping labels?
Create and print USPS® shipping labels online using USPS.com or shipping software like PitneyShip®. All you need is a printer and internet access.
Essential Shipping Documents: A Complete Guide for Businesses Handling Domestic & International Shipments
Explore essential shipping documents for domestic and international shipments—and how to manage them efficiently with multi-carrier shipping software.
How Small Businesses Can Cut Mailing Costs & Streamline Operations
Cut mailing costs & boost efficiency with smart strategies and multi-carrier shipping software like PitneyShip®—made for small business success.
USPS Priority Mail® vs Priority Mail Express®
USPS Priority Mail and Priority Mail Express are both great shipping options, but which should your business choose? Learn the differences in this guide.
Registered Mail vs. Certified Mail: What’s the difference and when should your business use each?
Secure mailing and compliance for legal, healthcare, and finance—see if Registered or Certified Mail is right, with PitneyShip shipping software.
Peering into Santa’s shopping list
42% of consumers expect higher free shipping thresholds, but 80% say they’ll buy online more or the same as last year.
The top categories shoppers plan to buy online for holidays are apparel, electronics, toys, media/entertainment, and beauty.
The top categories shoppers plan to buy online for holidays are apparel, electronics, toys, media/entertainment, and beauty.
Defining “fast” and “too far” above the 49th parallel north
The average Canadian consumer typically travels less than 6 km to drop off an online return and is willing to go almost 9 km.
America’s next top shipping headache
Online retailers cite difficulty comparing carrier cost structures as their number one domestic delivery challenge.
Let’s get digital (with returns)
Our first BOXpoll topic of the year came to us from one of our clients, an apparel brand whose target demographic is women age 45+.
Density, schmensity
Episode 14 – Barriers to multicarrier ahead of peak and 2023
Revisiting the moonlighting MMA fighter
Episode 11 - Challenges and takeaways from 2021 peak season... and lessons to apply this year.
“Yes, I’m still in Canada”
Episode 13 - Cross-border insights from Canadian and US consumers