Enhancements

Pitney Bowes welcomes Maponics clients

On December 31, 2016, Pitney Bowes will complete its acquisition of Maponics. We’re genuinely pleased to welcome you to Pitney Bowes and look forward to a bright future together. Please review the important information below to learn more about the changes you can expect over the next month and steps you should take to prepare.

  • New account number
  • New support process
  • New invoice
  • New payment address

Your new account number

You have been assigned a new Pitney Bowes 10-digit account number.  Keep an eye out for your new account number, arriving with your first invoice when it is next due after January 1, 2017. 

Please refer to your new account number when making payments by check or electronically. In the meantime, if you have payments to make before you receive your next invoice, please be sure to include your invoice number with your payment so it is applied correctly to your account.

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Effective December 12, you can open, update and monitor your cases online 24/7 at www.pitneybowes.com/softwaresupport.

There, you will find support right at your fingertips. Simply enter your “How do I?” question in our searchable knowledge base.

You can also contact support by calling 800-367-6950. All our software solutions support contact details can also be found here. 

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Starting with your first billing after January 1, 2017, you will receive a new invoice designed to help you find detailed information about all your Pitney Bowes products and services in an easy-to-read format.

Avoid payment processing delays by including your new account number and payment coupon located at the bottom of your invoice.

Click images below to enlarge.

Page 1

sample invoice 1

 

Page 2

sample invoice 2

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The name and address where you submit your check and electronic payments has changed. Please be sure to update your records to avoid payment processing delays. 

For any payments with a due date after January 1, 2017, please submit your check payments to:

Pitney Bowes Inc.
PO Box 371896
Pittsburgh, PA 15250-7896

Learn about ACH payment instructions.

To avoid payment processing delays, please include your new account number and payment coupon located at the bottom of your invoice when making payments.

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