Make Returns More Convenient

We have the #1 Parcel Returns solution in the US.

We leverage our USPS-integrated delivery network, proprietary returns zip code, and national network of processing centers to pickup and process returns faster. Pitney Bowes Returns Label technology enables faster processing and advance planning for merchants.

Leading brands rely on us to make returns faster and more convenient for their customers, and more efficient for them.

Easy pickup at home or drop off anywhere, anytime

We provide hassle-free prepaid labels, enable daily at-home pickup or convenient drop off with QR code.

See returns coming and plan ahead

Pitney Bowes Returns Label technology provides Advance Return Notifications (ARN), improves dock and labor planning.

Returns as a branded experience

Our Consumer Connect tracking app lets you reinforce your brand, not your carrier’s.

Faster restock meets faster refunds

Pitney Bowes Returns Label streamlines and expedites returns processing.  Your items can be put back into active inventory faster.

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8 mistakes retailers make in their returns process

Addressing these common problems in your returns can make the process easier for you and your customers.


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How are you managing your returns?

Pitney Bowes recently conducted a survey of 100 leaders in online retail to find out how well they’re managing returns. The results may surprise you....

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California-based footwear designer, Deckers, partners with Pitney Bowes to improve returns process.

Deckers is a footwear designer and distibutor based in California that needed to step up their returns process to meet the expectations of their clients. Learn how Jesse Carstens Sr. Mgr eComm Operations & Technology at Deckers was able to do that with the Returns offering from Pitney Bowes. 


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Success Stories and Insights

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Deckers Brands

California-based footwear designer, Deckers, partnered with Pitney Bowes to improve returns process.

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Tobi brings a California style to customer worldwide with improved returns processing.

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A weekly survey of consumers on a wide variety of ecommerce topics with the best of our findings published every month.