ECOMMERCE RETURN SERVICES

Our Designed Returns services provide a comprehensive set of options

qr code on a smartphone being scanned
No Box, No Label, No Additional Cost

Introducing the only free no box, no label Drop Off Network. Reduce fraud and exceptions by leveraging in-location packaging and shipping experts today. Keep more of your customers with the most convenient drop off capabilities.

Contact Us Learn More
Returns configured to your business
We leverage our unique blend of transportation capabilities, a network of national processing centers, consultative teams and streamlined technology to design a returns process that fits your needs. Our Designed Returns approach provides multiple ways for a customer to start a return while giving you options for configuring your returns transportation and processing priorities.
Mailbox

Top choices for starting returns

We provide hassle-free returns initiation options – choose from printer-less QR codes or printed labels and options for free home pick-up or drop-off at thousands of locations.
Delivery

Solutions for transportation & visibility

Improve planning with configurable transportation options that prioritize higher-velocity or higher-value items all reflected in accurate returns reporting.
Software

Returns processing choices

Leverage different options for processing returns, We can route to your facilities or leverage our partnerships for faster dispositioning.
Efficiency

Free, branded returns application

Consumer Connect makes initiating a return easy by enabling returns tracking, printer-less QR code capability, and home pick-up scheduling all featuring your brand front and center.
IL MAKIAGE makeup

IL MAKIAGE embraces Designed Delivery and Returns

“We consider Pitney Bowes a partner, not a vendor. Their team has taken the time to understand our workflows and collaborate with us to build innovative and data-driven delivery and returns solutions for our customers.” — Sam Cecil, SVP, CX and Operations, IL MAKIAGE

Read the case study

Easier ecommerce returns with Pitney Bowes

Yes. I want to stop paying extra fees on returns.
Loading form content…