Engage with shoppers throughout the entire post-purchase journey
Consumer Connect at a Glance
Customer facing templates – branded tracking and marketing
- Vivid – rich, visual experience
- Linear – features point to point mapping capability
- Spartan– functional, data-driven, modern and simple
The Publishers Canvas – content management system for post purchase
- Promotions and cross selling
- Rich brand exposure
- Product recommendations
Coming Soon: InSite Zone – real-time data and analytics
- Self service access to data
- Comparative benchmarking
- Insights and actions
Drive engagement and sales with a best-in-class order tracking and post-purchase experience
Onbrand Tracking Experience
Now you can deliver an order tracking experience to your shoppers, and one that is on-brand and consistent with your own site.
- Multi-carrier visibility
- Email/SMS/social notifications
- Extension of your site experience
Take a targeted approach: you know who these shoppers are, what they have opened their wallet for, and what you can sell them. Give them relevant communications in a timely manner.
- Integrated marketing campaigns
- Social channel amplification
- Cross-sell via product recommendations
Making the shoppers return process pain-free will help address their needs and retain them as loyal customers. Your shoppers need only to open the last email from your brand and initiate returns.
- Branded, customizable experience
- Easy-to-use, guided UX starting from any tracking notification
- Leverage industry-leading PB Returns Services
24/7 Self-Service CMS
Customize your ideal post-purchase experience, instantly make changes and optimize in real time. Access analytic dashboards with real-time data and insights.
- 3 fully branded, customizable templates
- No custom development – create campaigns in minutes
- Simple integration with carrier, order and product feeds