In 2022, GEC largely completed the buildout of its US Domestic Parcel network, comprising 17 hubs, a Pitney Bowes–owned transportation fleet and a network of transportation partners. The network is powered by a range of digital capabilities, including shipping label technology, compliance and accurate quoting and tracking.
With our footprint largely established, we continue to partner with some of the most innovative companies in the world to deploy technology solutions, including robotics and autonomous vehicles, that are redefining ecommerce logistics. These investments have helped us achieve market-competitive service levels with predictable costs. Our more consistent service has resulted in higher client satisfaction, new client acquisitions and significantly lower churn.