January 22, 2021 SendSuite Tracking Online Release Notes

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Products affected: SendSuiteĀ® Tracking Online

New features

SSTO-10797

Mystery Mail. A new status, 'Research Required', has been added to group together for future investigation those packages in which the recipient is not either not clear or is unidentifiable.

SSTO-10859

Canada Post Decode. Canada Post barcodes may now be decoded in SendSuite Tracking Online. The following two barcode formats are supported:

  • 2-9-2 - Example: RE123456789CA
  • NGB - 28 alpha-numeric characters. Example: 2MJE278702311112222333500000

SSTO-10846

New Locker Sizes. The following new locker sizes have been added to SendSuite Tracking Online:

  • XXS - Extra, extra small
  • XS - Extra small
  • XL - Extra large
  • XXL - Extra, Extra large

SSTO-10832

Japan support information. Users in the Japanese market will find the following updates to support contact information:

  • Hours: 09:00 - 17:00
  • Phone: 0120-09-1995
  • Email: Ccare@pb.com

Issues fixed in this release

SSTO-10819

ADA flag. The ADA flag field 'Accessibility' has been added to the recipient import template.

SSTO-10813

Mobile delivery. When a picture is required on Proof of Delivery, the Save button now appears as intended.

SSTO-10702

Desktop edit. Corrected an issue whereby the Save and Print buttons were enabled on the Edit screen when no edits have been made. Users must make a change to enable the Save and Print buttons.

SSTO-10697

Mobile login. Resolved a problem in which users with an apostrophe in their email address (e.g., mark.d'ornelas@domain.com) saw their mobile login attempts rejected.

SSTO-10805

Mobile image capture. Resolutions have been implemented to correct poor quality images captured with the mobile app.

UPDATED: March 08, 2021