How to change default Weight or Dimension units in SendSuite Live

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Products affected: SendSuite® Live, Windows 7 32-bit
To change default Weight or Dimension units by localization:
  1. Load the SendSuite® Live Administrators page.
  2. Select the Shipment Server Configuration tab.
  3. Select Reference Data.
  4. Select Localizations.
  5. Select the desired line.
  6. Select Edit.
  7. Make the needed modifications.
  8. Select OK.
  9. Reload the SendSuite Live Shipping screen and test.
To change the Weight or Dimension units in a Gen 2 Mailroom project:
  1. Load the Gen 2 Mailroom project.
  2. Under the Parcel and Line Items section, make changes to either Packages or Content Items, weights, dimensions, or Currency settings. 
  3. Ship the package.

UPDATED: August 14, 2021