Configuring proof of delivery options in SendSuite Tracking Online
You can collect signatures, pictures, or ID card scans as proof of delivery for delivered packages. You can select a maximum of 2 options per delivery method (desktop and mobile).
Products affected: SendSuite® Tracking Online
You can collect signatures, pictures, or ID card scans as proof of delivery for delivered packages. You can select a maximum of 2 options per delivery method (desktop and mobile).
Features availability varies by subscription level. If you have any questions regarding your subscription level, please contact your administrator.
- Select the gear icon in the upper right.
- Select Delivery.
- To select proof of delivery options for desktop delivery:
- Under Proof of Delivery, select the Desktop tab.
- Choose Required, Optional, or Off for:
- Signature (requires a Signature Pad)
- Take a Picture (requires a webcam)
- Scan ID Card (requires a magstripe reader or scanning device appropriate for the medium)
- To select proof of delivery options for mobile delivery:
- Under Proof of Delivery, select the Mobile tab.
- Choose Required, Optional, or Off for:
- Signature (requires a Signature Pad)
- Take a Picture (requires a webcam)
- Scan ID Card (requires a magstripe reader or scanning device appropriate for the medium)
Note: For attempted and refused packages, no signature is collected.
UPDATED: April 13, 2022
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