Resolve Shipper Number Canceled in CRIS (514) when commissioning UPS in SendSuite Live

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Products affected: SendSuite® Live

Issue

When commissioning UPS in SendSuite® Live, the error "Shipper Number Canceled in CRIS (514)" is displayed.

Cause

The UPS account being used has been cancelled.

Resolution

Contact UPS to verify your account status.

UPDATED: June 02, 2021