Getting the session Support Code in SendSuite Tracking Online
When contacting the Pitney Bowes Help Desk for SendSuite Tracking Online support, the agent may request the Support Code. The Support Code is a per-session code that helps our engineers locate system logging information relative to the session.
To find the Support Code:
- Click on the question mark icon in the upper right. The Support Code is listed below the support phone number and hours.
UPDATED: June 02, 2021