Getting the session Support Code in SendSuite Tracking Online
Learn how to get the session Support Code in SendSuite Tracking Online.
Products affected: SendSuite® Tracking Online
When contacting the Pitney Bowes Help Desk for SendSuite Tracking Online support, the agent may request the Support Code. The Support Code is a per-session code that helps our engineers locate system logging information relative to the session.
To find the Support Code:
- Click on the question mark icon in the upper right. The Support Code is listed below the support phone number and hours.
UPDATED: June 02, 2021