Enabling tracking numbers for packages without carrier tracking number in SendSuite Tracking Online

Learn how to enable the generation of tracking numbers for packages without a carrier tracking number.
Products affected: SendSuite® Tracking Online
You can enable the creation of tracking numbers for packages that do not have a carrier tracking number.

This applies to the classic version of SendSuite Tracking Online only.

Features availability varies by subscription level. If you have any questions regarding your subscription level, please contact your administrator.

Note: Only users with an Admin role can perform this procedure.
  1. Select the gear icon in the upper right.
  2. Select Tracking Numbers.
  3. Select Off to disable the option, or On to enable it.

UPDATED: October 13, 2022