Delivering a package from the desktop in SendSuite Tracking Online

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Products affected: SendSuiteĀ® Tracking Online

Follow these steps to deliver a package to the recipient using the desktop version of SendSuite Tracking Online (rather than a Tracking Assistant).

  1. On the Home screen, select Deliver.
  2. Scan the carrier barcode, enter the tracking number manually, or click + to generate a unique tracking number. All available package information is automatically filled in. To edit or add information, click on the field.
  3. The Status field defaults to Delivered. Select the drop-down arrow to change if needed.
  4. The Delivered to field is populated based on your delivery settings. If Unique IDs are enabled, you can scan the recipientā€™s data into the Scan Unique ID field.
  5. (Optional) Select + under Photos and to select and upload images if desired.
  6. Select Save and Print to save the package, print a label, and move to the next package, or select Save to save and move to the next package without printing a label.
  7. If a signature pad is connected and configured, the system prompts you to capture a signature.

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UPDATED: July 16, 2021