Configuring the session timeout in SendSuite Tracking Online
Learn how to configure the session timeout (the amount of inactive time before a user is signed out) in SendSuite Tracking Online.
Products affected: SendSuite® Tracking Online
The session timeout is the amount of time a user must remain inactive before they are automatically signed out.
Features availability varies by subscription level. If you have any questions regarding your subscription level, please contact your administrator.
Note: Only users with an Admin role can perform this procedure.
Features availability varies by subscription level. If you have any questions regarding your subscription level, please contact your administrator.
Note: Only users with an Admin role can perform this procedure.
- Select the gear icon in the upper right.
- Select Session Timeout.
- Select the desired timeout values from the Desktop Timeout and Mobile Device Timeout menus.
UPDATED: April 13, 2022
Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests
(Sign in required)