Configuring barcode label printing in SendSuite Tracking Online

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Products affected: SendSuite® Tracking Online
Barcode labels use a standard template that does not allow changes. The barcode label format is 4 x 4.5 inches and data contains the Received date, Sender, Recipient, Tracking Number, and Pitney Bowes logo.

Note: Only users with an Admin role can perform this procedure.

This requires a supported label printer and a subscription that supports this feature.

Desktop Printer

To configure barcode label printing:
  1. Select the gear icon in the upper right.
  2. Select Printing from the menu.
  3. Under Desktop Printer: Package Labels, select the preferred method from the Receive a Package, Edit, and Deliver menus. Options are:
    • Off: No barcode label printing allowed
    • Manual: Allows the user to print a label using either the Save or Save & Print button for individual packages
    • Automatic: Prints a label for every package
  4. Under Label Content, select optional fields to print:
    1. Recipient Location: Check each to display
      • Building
      • Floor
      • Office
    2. Comments: Check to display comments
    3. Locker: Check to display the Locker ID

Mobile Printer

To configure barcode label printing:

  1. Select the gear icon in the upper right.
  2. Select Printing from the menu.
  3. Under Mobile Printer: Package Labels, select the preferred method from the Receive, Quick Receive, and Edit menus. Options are:
    • Off: No barcode label printing allowed
    • Manual: Allows the user to print a label using either the Save or Save & Print button for individual packages (does not apply to Quick Receive)
    • Automatic: Prints a label for every package
  4. Under the Label section, locate and adjust as needed the following settings:
    • Label Size:
      • 4" x 2" (default)
      • 3" x 2"
      • 2" x 2"
    • Primary Field:
      • Recipient Name (default)
      • Recipient Location
    • Additional Fields
      • Comments: Check to display comments on labels

UPDATED: July 30, 2020