Adding contacts (recipients and senders) in SendSuite Tracking Online

Adding a recipient or sender

1. Select the gear icon in the upper right corner.
2. Select Contacts - Recipients & Senders.
3. Select +Add new.
4. Fill in the contact's details and select the desired options:
   • Recipient/Sender: Check the necessary boxes to set the contact a recipient, sender, or both.
   • Unique ID: Reserved for tenants with integrated lockers. This is the employee or badge number used to authenticate a recipient at a locker bank.
   • Additional Emails: A list of email addresses to which copies of package notifications will be sent. The list may contain up to 10 addresses, separated by space, tab, comma, or semicolon.
   • Accessibility: Reserved for tenants with integrated lockers. See Enabling accessibility (ADA) for lockers in SendSuite Tracking Online for details on this option.
5. Select Save.

Adding a recipient when receiving or delivering a package

1. On the Receive a package or Deliver a package screen, if the recipient's name is not listed, type the name into the Recipient field. As you start typing, you will see a prompt to add the contact.
2. Select the pop-up suggestion to Add <name>. The Add Contact window will be displayed with the Recipient box selected.
3. (Optional) Contacts in SendSuite Tracking Online can be recipients, senders, or both. To make this person a sender as well, select the Sender box.
4. Follow steps 4-5 in the Adding a recipient or sender section above.

Adding a sender when receiving or delivering a package

1. On the Receive a package or Deliver a package screen, if the sender's name is not listed, type the name into the Sender field. As you start typing, you will see a prompt to add the contact.
2. Select the pop-up suggestion to Add <name>. The Add Contact window will be displayed with the Sender box selected.
3. Follow steps 4-5 in the Adding a recipient or sender section above.