Resolve "Unrecognized attribute 'targetFramework'" when loading SendSuite Live pages

Learn how to resolve the error "Unrecognized attribute 'targetFramework'" when loading SendSuite Live pages.
Products affected: SendSuite® Live

Issue

When attempting to load SendSuite Live pages, the following error message is displayed:
 
"Unrecognized attribute 'targetFramework'. Note that attribute names are case-sensitive."
Line 22:     <compilation debug="false" targetFramework="4.5.1">
Line 23:     </compilation>
Line 24:     <pages controlRenderingCompatibilityVersion="3.5" clientIDMode="AutoID" />
Source File: C:\Program Files (x86)\SendSuite Live\Shipment Server\Web Site\Configuration\web.config    Line: 22  

 

Cause

The IIS application pool .Net framework is out of compliance.

Resolution

Change the IIS SendSuite Live application pool to V4.0:
  1. On the SendSuite Live application server, select the Windows Start button.
  2. In the search box, type IIS to open Internet Information Services (IIS) Manager.
  3. Expand Computer instance.
  4. Select Application Pools.
  5. Double-click on SendSuite Live.
  6. Change the .NET CLR version to .NET CLER Version v.4.0.30319.
  7. Select ok.
  8. Right-click the SendSuite Live application pool and select recycle.

UPDATED: August 14, 2021

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