Certified label does not print in SendSuite Live
Products affected: SendSuite® Live
Issue
When trying to print a certified label, it does not print.
Cause
"Certified Mail Label" is not assigned a printer in Documents & Labels in the printer browser add-on.
Resolution
- With the browser open, go to Tools > SendSuite Live Printer Configuration.
- Click the Documents & Labels button.
- Scroll down to the bottom, click the menu next to Certified Mail Label and select the label printer driver.
- Click Ok > Ok to close the configuration screen.
- Run a test print.
UPDATED: August 14, 2021
