When opening a Ship or Mailroom project in SendSuite Live, the error "No response was received from the request you last made" is displayed. The project does not load, and all boxes and menus are blank.The error in Event Viewer shows:
Event code: 3008
Event message: A configuration error has occurred.
There is an issue with .Net and Internet Information Services (IIS).
This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.
UPDATED: February 19, 2021