"Operator/Operand Type Mismatch" message when opening SendSuite Xpress or Ascent

Learn how to resolve the message "Operator/Operand Type Mismatch" when opening SendSuite Xpress or Ascent.
Products affected: SendSuite® Xpress, Ascent™


When opening SendSuite® Xpress or Ascent™, the message "Operator/Operand Type Mismatch" is displayed.


  • Index files are missing or corrupt, or
  • Database files are corrupt


This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.

UPDATED: June 03, 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)