"Operator/Operand Type Mismatch" message when opening SendSuite Xpress or Ascent

Learn how to resolve the message "Operator/Operand Type Mismatch" when opening SendSuite Xpress or Ascent.
Products affected: SendSuite® Xpress, Ascent™

Issue

When opening SendSuite® Xpress or Ascent™, the message "Operator/Operand Type Mismatch" is displayed.

Cause

  • Index files are missing or corrupt, or
  • Database files are corrupt

Resolution

This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.

UPDATED: August 14, 2021

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