How to add insurance to a UPS shipment in SendSuite Live

Products affected: SendSuite® Live

To add insurance to a UPS shipment:

On the Mailroom Generation 2 screen, in the Packages section, enter the value of the shipment in the Declared Value field.

Note: A High Value Report is required by UPS for shipments valued over $1000.00. If the High Value Report does not print when processing End of Day, contact software support.

UPDATED: August 14, 2021

Live Chat

Open Now Mon - Fri, 8am - 8pm ET Sales team hours are 8am - 6pm ET

Live Chat

Live Chat is currently unavailable. Chat is available Mon - Fri, 8am - 8pm ET

Create a case

Submit support requests (Sign in required)