DATA CORRECTIONS MESSAGE "Postal Code contains a Space or Dash" email from Canada Post for SendSuite Live

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Products affected: SendSuiteĀ® Live


After manifesting with Canada Post, you receive an email message similar to the following:


This email has been generated to inform you of a processing error due to:


Postal Code contains a Space or Dash. Replaced 1X1 2X2 with 1X12X2 on File line number: X (1208)


The Ship From and/or Ship To Postal Code fields contain a space or dash.


The Ship From and Ship To Postal Code fields should not include a space or dash.

If this requires a configuration change in SendSuiteĀ® Live due to customization, contact Pitney Bowes software support to review available options.

UPDATED: June 03, 2021