Pressing Enter key in SendSuite Live mailroom project reloads blank page or login screen
Learn how to resolve an issue where pressing the Enter key in a SendSuite Live mailroom project reloads a blank page or the login screen.
Products affected: SendSuite® Live
Issue
In Generation 2 & 3 SendSuite® Live Mailroom projects, when pressing the Enter key in any field (Cost center, Ship Request etc.), the page reloads either to a blank page or to the log in screen.
Resolution
If you experience this issue, contact software support for assistance.
UPDATED: June 03, 2021
Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests
(Sign in required)