Pressing Enter key in SendSuite Live mailroom project reloads blank page or login screen

Learn how to resolve an issue where pressing the Enter key in a SendSuite Live mailroom project reloads a blank page or the login screen.

Products affected: SendSuite® Live

Issue

In Generation 2 & 3 SendSuite® Live Mailroom projects, when pressing the Enter key in any field (Cost center, Ship Request etc.), the page reloads either to a blank page or to the log in screen.

Resolution

If you experience this issue, contact software support for assistance.

UPDATED: June 03, 2021