International duties billed to shipper instead of third party in SendSuite Live
Learn how to resolve an issue where the international duties are being billed to the shipper even though the Duties Bill To is set to Third Party in SendSuite Live.
Products affected: SendSuite® Live
When shipping international and selecting the Duties Bill To as Third Party, the shipper is getting billed for the duties.
The Duties Bill To Address line one is not being saved/passed to the Payors table in the database.
Upgrade the SendSuite® Live Shipping Application to version 7.30.
UPDATED: August 14, 2021