When entering information on the shipping screen for carrier POS in SendSuite® Xpress or Ascent™, the following error is displayed:
Error Number: 31
Error Message: Invalid subscript reference.
Current Active Table: ZDF-C:\XPRESS\POSZDF.DBF
Program with Error: PROCEDURE VERSRV SH_VER.FXP
Example of error message:
SendSuite Xpress or Ascent has been set up to use pre-printed IMpB labels, but the shipping screen being used does not contain a Tracking Number field.
If you experience this issue, contact Pitney Bowes client support.
UPDATED: August 30, 2017