Resolve Please enter a valid Serial Number on pitneybowes.com

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Products affected: pb.com, pitneybowes.com, Your Account

Issue

When attempting to add an account to your online profile on pitneybowes.com, the error Please enter a valid Serial Number is displayed.

Cause

The serial number being used is not valid.

Resolution

Enter a valid serial number. If the serial number being used is valid and the error continues to appear, contact us.

UPDATED: August 15, 2016