Resolve "SC_UPSCAP is not an object" when accessing UPS Online Setup in SendSuite Xpress or Ascent
Products affected: Ascent™, SendSuite® Xpress
Issue
When attempting to access UPS Online Setup in SendSuite® Xpress or Ascent™, the following error is displayed:
Error Number: 1924
Error Message: SC_UPSCAP is not an object.
Line of code with Error: Foxcode table not found, is not correct version or is incompatible.
Curent Active Table: CFG-C:\XPRESS\UPSCFG.DBF
Error Message: SC_UPSCAP is not an object.
Line of code with Error: Foxcode table not found, is not correct version or is incompatible.
Curent Active Table: CFG-C:\XPRESS\UPSCFG.DBF
Cause
The UPS configuration file is corrupt.
Resolution
If you experience this issue, contact Pitney Bowes client support.
UPDATED: June 03, 2021
