Resolve "SC_UPSCAP is not an object" when accessing UPS Online Setup in SendSuite Xpress or Ascent

Learn how to resolve the error "SC_UPSCAP is not an object" when trying to access UPS Online Setup in SendSuite Xpress or Ascent.
Products affected: Ascent™, SendSuite® Xpress

Issue

When attempting to access UPS Online Setup in SendSuite® Xpress or Ascent™, the following error is displayed:
 
Error Number: 1924
Error Message: SC_UPSCAP is not an object. 
Line of code with Error: Foxcode table not found, is not correct version or is incompatible.
Curent Active Table: CFG-C:\XPRESS\UPSCFG.DBF

Cause

The UPS configuration file is corrupt.

Resolution

If you experience this issue, contact Pitney Bowes client support.

UPDATED: June 03, 2021

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