"Error: Transmit Data Failed with creation or upload of Shipping Services File." message when manifesting End Of Day in SendSuite Live

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Products affected: SendSuite® Live

Issue

When manifesting End Of Day in SendSuite® Live with Windows authentication, the error "Error: Transmit Data Failed with creation or upload of Shipping Services File." is displayed in the manifest status. The manifest paperwork is created, but the transmission of the manifest fails.

Cause

There is an issue with the permissions, possibly caused by an upgrade of the SendSuite Live software.

Resolution

This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.

UPDATED: November 16, 2018