Intermittent 2102 error in SendSuite Live

Learn how to resolve intermittent 2102 error messages in SendSuite Live.
Products affected: SendSuite® Live


When shipping IOP, a 2102 error message is displayed intermittently.


There are not enough funds to cover the transaction, or the meter is in an invalid state.


This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.

UPDATED: June 03, 2021