Intermittent 2102 error in SendSuite Live

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Products affected: SendSuite® Live

Issue

When shipping IOP, a 2102 error message is displayed intermittently.

Cause

There are not enough funds to cover the transaction, or the meter is in an invalid state.

Resolution

This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.

UPDATED: June 03, 2021