Resolve "Error 2343.Specified path is empty" when running Streetsmart update for SendSuite Xpress or Ascent
Products affected: SendSuite® Xpress, Ascent™
Issue
When running the monthly update for Streetsmart, the following error is displayed:
Address Verification Data Installer Information:
Error 2343.Specified path is empty.
Address Verification Data Installer Information:
Error 2343.Specified path is empty.
Cause
The xml file is corrupted.
Resolution
This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.
UPDATED: February 18, 2021
